Blog
When Loyal Customers Feel Wronged
When I published my “Best Buy’s Reputation Management Nightmare” post, Darren Slatten (a.k.a. SEO Mofo) left a brief comment about his horrific customer service experience with Best Buy. At that time he offered to share the letter he wrote to Best Buy regarding his experience so I could post it for my readers. [...]
Best Buy’s Reputation Management Nightmare
Businesses often tout their commitments to great customer service. Sometimes they succeed in their endeavors and sometimes they fail. Okay, more often than not, they fail…and these days the bigger the business, the more prevalent stories of customer service nightmares seem to be. Think about it. If you sell 100 TVs, [...]
A Holiday Greeting from SEOAly
Does Your Website Have Direction and Purpose?
Lewis Carroll once said, “If you don’t know where you are going, any road will get you there.” The same is true for your website. Lacking direction and purpose is one of the most common problems that face small businesses who want an online presence.
Countless times I’ve talked with prospects and I ask [...]
A Personal Update
Yesterday a wrote a post on updating everyone on what’s been going on with me. Since it isn’t search marketing or business related, I published it on my personal blog. If you’re interested in reading it, you can find it here:
Yesterday I Turned 33
Thanks to everyone who has expressed concern and offered support. [...]
Video SEO Analytics
Effective marketing strategies need constant monitoring, and precise feedbacks from the market to know the strengths and weaknesses of the strategies. This applies to conventional marketing strategies as well as online marketing strategies. Without a tool to monitor the thrust of the marketing campaigns, you’ll be shooting in the dark without knowing if your strategies [...]
Cheap Web Hosting That Doesn’t Suck
Finding cheap web hosting that doesn’t suck is sometimes easier said than done. When I launched my first blog, I had no idea where to begin. I did some Google searches, I asked some blogger pals, and I checked out the hosts that WordPress recommended. In the end, I pinned the proverbial [...]
Choosing The Website Audit That Is Best For YOUR Needs
A website audit is an essential first step toward identifying the issues that may be causing your site to perform poorly in the organic results of search engines like Google, Yahoo! and Bing. You can’t know where you’re going until you know where you are. But before deciding who will conduct the website [...]
My Near Death Experience
Okay…before I go any further, I want to make it clear that I’m not being funny and there is no exaggeration involved here. Now, on with it…
As many of you may know, I left Jacksonville this morning headed to Nashville to be in the audience for a “CMT Invitation Only” concert with Reba McEntire that [...]
SEOAly’s Chocolate Chip Cookie Recipe from IM Spring Break
I’ve had a couple people ask for the chocolate chip cookie recipe from IM Spring Break, so I just decided to publish it. I cannot take credit for writing this recipe. It is a variation of the Original NESTLÉ® TOLL HOUSE® Chocolate Chip Cookie recipe that I just tinkered around with a bit. [...]
Use Twitter As A Tool – Don’t Be One
photo credit: www.ericcastro.biz
I read a post recently that made me laugh, but not for the right reasons. On the other hand, it also made me think about how easy it is for someone who is new to Twitter and the Social Media sphere in general to make a huge mistake and alienate a [...]
SEOAly Makes the TopRank “BigList”
I was pleasantly surprised when I signed in this morning to find that my blog had earned a mention in the TopRank “Best Blogs On The Net” list. What a nice thing to find on a Monday morning!
This seemed like a good time to provide a little bit of history about [...]
Reciprocal and Auto-Following on Twitter = Bad Idea
So…here I sit in the library trying to get some work done because my Internet connection at home is down. Little did I know, I can’t get access to my hosting accounts’ cPanels from here. DOH! So, instead of working on the projects I intended to work on, I’m writing a blog [...]
Who Won the IM Spring Break Contest?
I DID! WOO-HOO! First, thanks to everyone who pitched in to help me win IM Spring Break’s blog meme contest. I’m very excited and certainly have you guys to thank for the blog posts and pingbacks. I couldn’t have done it without you! “You like me…you really like me…”. [...]
Search Engine Optimization Jacksonville – Hometown Scams
For the past several years I’ve provided consulting services specific to search engine optimization through a local website design and marketing company here in Jacksonville. As such, I’ve heard every SEO horror story you can imagine. Until a few months ago, though, I’d never had the pleasure of having my attention turned to [...]



